The consoles do not bend, nor have they ever bent in the past. They came from the factory like that and it is quite common. I agree this should not still be happening, but at least acknowledge the real problem. There is a big difference between a cosmetic defect out of the box and a heat issue where the console actually warps. The people who used to think they were bending likely had not looked at it while it was still fresh out of the box, and only noticed it later on.
This was confirmed by people who bought them new and found that they were indeed slightly bent from the factory. The fact that it looks like that after only an hour of play also suggests that this is the case. Sucks about Mario Odyssey though. Hope you get a replacement for it that does not crash.
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