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Faelco on 03 November 2018
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Hiku said:

I wonder if that differs from game to game? Because I remember Street Fighter 4 being like that. When I moved to Japan a while back, I made a new Jp account to play SF4 online. Not because I assumed matchmaking would be based on the account region, but just so that the people I get matched up with see the Japanese flag and realize where I am.
But then later when I moved back home, I continued to use that Jp account because I had a high rank on it. That's when I noticed that I kept getting matched up against people with a Japanese flag. At first I thought they were like me. Local people, but with a Jp account. But as I kept playing, that did not seem to be the case as they were pretty much always 1 bar connections.

On the other hand, when I used that same Jp account to play Tekken Tag 2, I got really good connections, so I kept using it as my main account. But that's the same company (Bandai Namco) that made Soul Calibur 6, so I'm not sure what to think of that.

Regarding you not getting a refund for your purchase, that's really messed up. Have you tried asking to speak to a manager or some senior employee? Some times you can get completely different outcomes depending on who you talk to. it's possible the person you spoke to didn't quite fully understand your situation, and perhaps thought you could use those items on your Jp account, but that you then wanted to transfer them to your other account, etc.
I would try the refund again, because its seems like an obvious refund situation.

Yes, it seems to depend on each game and the choices made by the developers. Would be easier if the games or the console gave you the choice...

Thanks, I sent a new email. Even Naughty Dog on their support website tell players in that situation to approach PSN for a refund, this situation is ridiculous.