The PS brand is so strong, especially in Europe, that Sony would have to f up completely in order to do any serious damage. Some people don't see the bigger picture and think that after the PS3 Sony was on the brink of destruction or something. In reality, all that really was needed this gen was to keep doing what they were doing after they had recovered from the not so optimal start for the PS3. The majority of their base was always going to come back, because the faith for the brand is there. Sony has always delivered on their games and that has been proven yet again this gen. Plus, they won over a good chunk of converts from Microsoft due to that company's blunder. Maybe some people are so young that they haven't really seen the legacy that Sony has built over the last 20+ years.