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Kai_Mao said:
The_Liquid_Laser said:

Heheh.  It doesn't surprise me at all either.  Gamestop is very much a Sony/Microsoft store.  They sell Nintendo stuff too, but some of the staff will try to guide you toward the Sony/Microsoft stuff or just badmouth Nintendo.  If Sony is giving the managers free consoles, then I can understand why they love Sony so much.

Yea I heard some staff talk crap about Nintendo too, but I don’t think it’s exclusive to Nintendo, at least I hope so. Funny that Nintendo gives GameStop a few exclusive Amiibo and is partly responsible for GameStop’s recent rise in sales. But as noted in these forums and anywhere else, not everyone likes what Nintendo does in a business sense, whether it be their policies, their preorder and stock issues, etc., employees will call them out.

The staff’s attitude has more to do with managing decisions than reaction to some business practices, whatever the hardware maker. If there’s one thing I can attest from my personal experience is that the regular store manager at Gamestop is more of a gamer than an actual person with actual qualifications to manage a business, but to be fair, responsibility wise, anyone with a minimum of organization skill and judgment can succeed. Alot of the thing you see on the web concerning Gamestop’s policies are greatly exaggerated or aggravated by poor management decisions or practices and this include upper management.

I’ve seen colleagues willingly sending customers to the local Wal-Mart to buy their Wii because the system was underpowered compare to the HD twins. I’ve seen other hiring only young people who loved the 360 just because of pure hatred for the PS3. Having a favourite platform is one thing, but influencing is own business with different vendors (aka Sony, Nintendo, Ubi, etc) base on favoritisme instead of logical financial reason is really stupid and more common than we think in this company.

As for business pratice, you will be surprised on the low impact they have on the regular Gamestop employee.

Nintendo’s price may stay high too long, but at the same time, so is the resell value. And that is when customer trade their Nintendo games which they tend to keep. For each Zelda traded, we have like 15 Uncharted or 20 CoD.

And as for stock and preorder, the retailers are more often responsible of the situation than anything else. Just for an example, the preorder/sales ratio is bigger with Nintendo than any other publisher, this trend is clearly visible at Gamestop or even at foreign store like COMG, but this fact seems to pass over the buyers head when they deal for inventory with publishers. I know that Gamestop’s relation with Nintendo is not healthy and both are responsible of that, but there’s a reason why Nintendo is more predominant at online retailers like Amazon.