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Darc Requiem on 14 July 2018
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Machiavellian said:
JWeinCom said:

1.  Personally, I'm actually required to report any arrest as soon as it occurs, so twitter is an irrelevancy.  But, assume that's not the case, would my employer have the right to fire me?  It depends.  If I'm for instance an accountant, probably not.  If I'm a representative for Mothers Against Drunk Driving, yes.  

If I was in public and did something stupid, that is absolutely a different situation.  I have a reasonable expectation of privacy in most places, even if they are public.  But a public forum, a place specifically designed for broadcasting my ideas, I have no expectation of privacy.  Nobody videotaped her.  She chose to interact with a customer, and chose to do it in an entirely unprofessional manner.  

2.  I really don't particularly feel like addressing this, because whenever someone starts a sentence with "so what you're saying" it never is what you're saying.  And indeed, I never said anything likely.  She is not always on the clock.  But when she chooses to discuss her job on her free time, and chooses to interact with customers, then she is representing her company.  

3.  At the bolded, It's not a matter of people can say anything they want, or be totally censored.  As intelligent human beings we can decide on a case by case basis.  I would hope that we can reasonably agree that calling someone an asshat for a respectable criticism is hurting a brand.  

Saying that a company should be able to discipline an employee for calling a customer an asshat is not giving them the right to control everything a person says.  Ease up on the slippery slope fallacies.  

2.  Ok, I can agree with the "So what you are saying"  as I can definitely say this is now I interpret what you said, which is totally different.  As to her discussing her Job, that is actually not what she did.  She made a post about a topic she was interested in.  It would be different if she wrote a topic and stated this game I work on doing this part etc.  Actually from the tweet her job is never mentioned.  Just because this guy was a fan, doesn't give him any more rights than the average person on the street.  So my statement stands.  If I speak about programming because I am a developer, does it give my company rights to basically own what I say and tie that into a representation of their business.  As far as a business is concerned, everyone can be considered a customer.  Just having your own twitch, facebook and other public forum where you speak your mind can be considered property of your employer if you happen to say something they do not like.

3.  You continue to say this is a customer, but it was her own twitter account.  Like I said, its different if this was the company twitter account, facebook page or forum but it was her twitter account.  By all intent and purpose this does not define this guy as a customer for Arenanet.  Instead this means he was a fan of her.  So yes, this is a slippery slope because she was not on the clock, not speaking on company time and not speaking about company products or services.  Yes, she was triggered when she responded back to the guy and who knows, what was going on in her head at the time.  From the verge article she stated that he chose the wrong time to question her post because she got tired of people who do not work in the industry trying to tell her how to do her job.  As a developer I can understand where she comes from.  We get this all the time with people who have no clue how we do our job trying to tell us how to do our job.  Even the guy who tried to defend her basically stated the same thing.

2. You don't seem top have followed the whole story.  She was directly discussing her work and the difficulty in creating an interesting PC in an MMO environment. She didn't get hacked she posted this for the world to see on Twitter. Both she and Mr. Fries seemed to be under the false impression that posting something to a personal Twitter account is "private". I've never thought in 2018, someone would be so naive.

3. It was on personal Twitter account that listed her company name. It's like me going out on my off time in my company shirt and getting in a verbal altercation with a customer. It get's back to my boss. I get fired. She foolishly did this on a public forum. I'm curious to occupations of people with this stance. I've worked in a corporate environment for 16 years. Even on the documentation for employment on my first "corporate" job in 2002, there was clause about stating that showing company in a bad light, even in your off hours, is grounds for termination. These clauses have evolved with the social media age. Twitter isn't private. A personal Twitter account your name and company of employ on it. Makes you a representative of the company. It's like wearing a company shirt in public on your day off. Despite note being "on the clock" you are making yourself a representative of the company.

Last edited by Darc Requiem - on 18 November 2018