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pokoko said:
I need to find an article or thread telling me why I want crossplay.

At this point in time, crossplay ranks #259 on my list of "Things that matter to me when selecting a new video game console." However, it's right on the cusp of overtaking #258, which is "how much does does it hurt when I accidentally step on the controller."

Because crossplay enables one to play with other people regardless of platform, widens the pool of players to play multiplayer games with, increases players to play different multiplayer modes, shortens matchmaking time, can connect you to more people who are closer to you geographically thus helping ensure more stable connections.