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Nem said:

That was entitlement and i don't care for it. I don't think most people did.

The problem was how they said the series was old and outdated when it wasn't and making fun of it in the game itself was unacceptable. That is where they failed in my eyes.

It is never a good idea to make fun of your fans or to insult them. This reminds me of "the order" as well where the developers brought that 24fps cinematic BS. If you spit on your fans, they will spit back on you. It's an important lesson for developers.

That's an overreaction and it wasn't the purpose of that scene at all ...

https://youtu.be/zblR1_eLJ2Y?t=9m27s

From 9:27 - 11:28 

It's just a joking reference to the rest of the series. Literally no other fanbase was so out of touch and offended by a simple joke. It's just a misunderstanding, simple as t hat. Ironically enough, the character gets white hair by the end of the game anyways, and Nero's hair in DMCV is almost the exact same as Dmc Dante's White hair in the end of the game.