It seems so often the heads of Microsoft Entertainment have (supposedly) insightful commentaries about the negatives of the competing consoles. I think they should spend more of their insights on making the 360 attractive to a larger segment of the public.
I would have more respect for the "3rd place complainers" at Microsoft if they said: "I commend Nintendo/Sony, and here's what we are doing."
Personally, with the consistently negative approach of their executives, I think Microsoft is finished. I strongly doubt any analytical thinking is going on there nowadays.