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I would call it a disappointment... But that would require having expectation of it doing better.
The current gen sales are very much in line what I and many others expected since both were revealed.
If anything, that Sony hasn't yet pulled away from 2:1 ratio vs MS has underperformed expectations.
All the expectations of there being an even competition etc, are based upon MS' one-off success of 360.
That success was based off of the horrific difficulties Sony had with PS3 which came down to design choices.
In a gen where Sony showed up with market friendly solution, the current results are exactly expected.
Some of MS' success this gen almost certainly is due to carry-over loyalty etc from the 360 gen,
and it can be expected that Sony will disproportionately benefit from such factor going into PS5 gen.
(they have larger pool of consumers interested 'by default', people will assume PS will be dominant console going in,
i.e. factors in their favor amongst consumers who are not "blindly brand loyal" but who follow mass trends)