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superchunk said:

Same reason people buy new phones every couple years. They want the latest and greatest

Not an ideal comparison. Just like a console a phone only gets a limited number of years of software support. So even if the phone still works it can become obsolete because if it can't run the latest version of the operating system/apps. Just like if you buy a new generation console you will get game support for years to come, and the support for the old system will stop.

However the PS4 Pro is a just a refresh of the same product and will probably not get (much) longer support than an original PS4. In other words, the number of years of software support isn't extended by replacing an original PS4 with a PS4 Pro.