I doubt Valve is so bad and the money to be made is so little when especially Japanese devs start to release so many of their games on Steam. In the past they didn't give a damn about PC gaming.
I also love the fact that I can easily give a game back if I try it for an hour and see that it isn't for me.
Sure, there are some things not perfect and that is something you will find with every bigger company on this planet. Sony, Microsoft and soon Nintendo want money from us to pay for online, money many especially younger people have less to spend on games they would like to buy and so on...
There is no "company X is so great for everyone, let's just condemn the other ones"







