mountaindewslave said:
this wasn't 'overbooking'. Overbooking is when more than one of the same seat/ticket is sold and they are forced to reallocate people. This was a fully booked flight but there weren't two people showing up for one seat or whatever. the United people at that airport realized last minute that they had forgotten that they wanted to (or supposedly NEEDED to) fly 4 of their employees to Kentucky for a job the next day. That's not overbooking. Those employees never purchased tickets and were never in the system for particular seats. They just last minute tried to force them on. Also almost universally with flights airlines are not supposed to attempt to take people's seats away (even for overbooking) if they have ALREADY boarded. A lot of things were done wrong here, some very likely falling under the not legal category |
I just read it was not overbooked but even if it were, there is no guideline for any airline when they can bump a passenger. It does not say in the guideline before or after they are on board and its very open as to giving the airline the right to do the bumping whenever they want. The only thing the airline has to do is first ask for volunteers and when there are not enough then it’s up to the airline the next steps.