I think I'm done with brick and mortar stores for video game purchases

[Azuren]

Mummelmann said:

1: I bought mine from Komplett, the Scandinavian Amazon in many ways (only miles better on customer service and warranties, been buying all my PC gear there for 12-13 years now). Not only are they auhorized dealers of all the biggest brands, they even have their own warranties that go beyond the manufacturer's in many cases. I bought a Sony TV.

Also, surprise: Komplett is NOT an authorized Sony retailer. I hope you bought their extended warranty. 

 

http://www.sony.com/retailers