I think I'm done with brick and mortar stores for video game purchases

[Ganoncrotch]

Azuren said:

Conina said:

Why? If you know which model you want, buying it online has a lot of advantages.

In many countries you have better return policies when buying hardware online than in the shop, the TV is often cheaper and you get it delivered directly to you front door (the delivery costs are also often cheaper than if you assign a normal shop with that task.)

Because knowing what TV you want doesn't necessarily mean you know what it looks like, and not discussing it with someone who deals with their s sales on a daily basis can render you ignorant of problems.

 

An example of this is the 8 and 9 series of 2016 Samsungs: They get great reviews, but the Quantum Dot display has a tendency to suffer panel failure while trying to display 4K images. Considering the lack of 4K content, some people could go literally MONTHS without knowing they have a defective panel.

 

 

Mummelmann said:

Nah, bought mine online, knew everything there was to know and got a free demo at a store earlier. Also had it delivered for free from the online store and paid 33% less for the TV.

1. If it was a big name brand (Sony, Samsung, LG), I would make sure you purchased from an authorized retailer. If you bought it from a place like Joe's AV or Abe's of Maine, they aren't authorized and the manufacturer won't be honoring any kind of support or warranty on it. 

 

2. Oh, so you used the store, then ran off and purchased it elsewhere? Honestly, that's some of the scummiest stuff I witness as an AV manager. When enough people think like you, guess what? You won't get to double check that TV in a store anymore. So thanks for using the store, and not giving it any credit.

 

BasilZero said:

 

Whoa :o

 

I didnt know you worked at Frys!

 

That was my first job lol (I worked at the Electronic Components department).

Never worked in the Components department, but I started in Computers and moved over to AV last year. I do remember getting pissed that the components guys would always come over and steal our UPS sales.

Just at this point here, sales staff in the TV stores near me would never ever mention any defects such as this with any of the models they sell, for them it's all about meeting their weekly sales quota they're not going to give a rats if you come back with it defective 6 months down the line because they'll still have used the product to meet their quota, that is all the majority of min wage sales staff care about.

At least in my exp here with TV sales, could be very different where you work yourself of course, heck, it can't be any worse than we have it here anyways :)