in 13 years placed over 1000 orders from them and had issues like this less than 20 times of over 1000 orders. It's rare and usually get a refund or exchange. Had a lot of games this year and none of them had this and this was CE's in cardboard boxes like that. Oh and some people mentioning holidays. Little trick to help prevent dude being jerks with your stuff. Use crayon and draw a little stick figure family on the side of the box and say to Mommy and Daddy and oddly enough carriers often more careful this way.







