No Man's Sky being investigated for false advertising

[Fei-Hung]

KLXVER said:

Fei-Hung said:

First I was told no due to the 14 day policy, but to take it further I would need to email hello games, get a template reply and forward onto Sony so they can investigate further. 

 

Then I was told there was no false advertisement. 

 

Finally I got a supervisor call back who said it's not false advertisement, they are within their rights with the 14 day policy and I can't have my money back. As for my complaint about the customer service I got brushed off with a "we will look into it internally." 

Why do you even waste your energy on this? I mean calling these people will just up the cost of what you have already spent on this game.

Just leave a comment on Hello Games and Sonys Twitter and be careful of them in the future.

You are right, but it's one of those things where are started something and wanted it seeing through. The main reasons for the calls which followed were I was promised calls back and the amount of conflicting information. I know better for any future incidences and the biggest lesson of them all not pre-order on Psn.