Fei-Hung said:
First I was told no due to the 14 day policy, but to take it further I would need to email hello games, get a template reply and forward onto Sony so they can investigate further.
Then I was told there was no false advertisement.
Finally I got a supervisor call back who said it's not false advertisement, they are within their rights with the 14 day policy and I can't have my money back. As for my complaint about the customer service I got brushed off with a "we will look into it internally." |
Why do you even waste your energy on this? I mean calling these people will just up the cost of what you have already spent on this game.
Just leave a comment on Hello Games and Sonys Twitter and be careful of them in the future.
