No Man's Sky being investigated for false advertising

[Fei-Hung]

baloofarsan said:

Fei-Hung said:

After 6 calls that lasted around 40 minutes, 3-4 emails and then having to report Sony to the Consumer Ombudsman and UK advertising authority, I can say Sony has handled this piss poor.

What happened after all this? You were asking for a refund and did not get any?

First I was told no due to the 14 day policy, but to take it further I would need to email hello games, get a template reply and forward onto Sony so they can investigate further. 

 

Then I was told there was no false advertisement. 

 

Finally I got a supervisor call back who said it's not false advertisement, they are within their rights with the 14 day policy and I can't have my money back. As for my complaint about the customer service I got brushed off with a "we will look into it internally."