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RJ_Sizzle said:
derpysquirtle64 said:

I don't think they invest any money in Japanese market right now. So you should only count what they lost when they shipped the consoles. As someone mentioned above it doesn't seem that they sold initial consoles shipped which is ~100k

It costs money to maintain XBL for that market and run custumer service and what have you. Plus they have a board and various staff to run thngs just like any other market a game division branches out to. Oh sure it may not be very busy, but MS actually pays people for these positions. Likely adding up more over any customers they hope to get. 

Customer service is one for all Microsoft products I believe including Windows. Which I believe the most popular OS in Japan like in any other country in the world.