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BraLoD said:

One can for sure criticize a site called VGChartz, where it's concept is proving charts of videogame sales of both hardware and software if they are not doing it regularly anymore.
You don't blame the site users for the site not executing its concept properly, that's plain wrong.

Of course you don't. You're not paying for access to this information. This isn't a service you have any entitlement to. It's a community that feeds of the information that feeds off the community. If you're not giving the site a good reason to be consistent with the charts, you have no right to complain when the site isn't consistent with the charts.

It's not like the website saw this explosion of activity and relevance when the software sales became consistent again. People bitched and moaned about it and then they got it back and no one cared. VGC used to have huge discussions and articles written about the sales, and then other sites would see this activity and use this info in their articles, and then the site would get more traffic, and then more money, and then more consistancy. We used to get interesting sales threads daily, and now we barely get them at all. None of that shit matters if no one cares to talk about it. If the only incentive for being up-to-date with the charts is that people won't whine about it anymore, it's just not going to happen.

That's just business. If no one's buying your product, there's no reason to keep making the product.

Is there anything the team can do on the community side of things to maybe get the ball rolling a little? Sure. I would probably be a good idea to insentivise the embassadors to make the kinds of sales threads I described. Instead of making a bunch of community building threads about the best game character or something, maybe it might be a good idea to get them to focus more on making threads about stuff like that recent thread addressing the poor sales of Street Fighter V, specifically quoting our charts as a reference.

Whatever is done, the complaints are unevenly being placed on the team behind the scenes and not being placed enough on the community that gives them purpose.