AlfredoTurkey on 29 November 2015
The issue is with stores. It's too damn easy to return things these days. If you buy a console, you should only be allowed to return it if it can be proven that the console is defective. When it's returned, a qualified employee (someone like us) should take it into a room, plug it all up, test it and then determine if it's truly defective or if it's just being returned for the reasons stated in the OP. If there are any signs of tampering, or if it's being returned due to a change of mind, or whatever reason... no refund.
This would remove 80%-90% of the riff raff.
