ArchangelMadzz on 24 October 2015
| PenguinZ said: So the customer asked for the difference between A and B, and you give them C. It seems like you completely failed to answer the initial question they had and instead defaulted to your own personal bias. It's not a bad thing to push product C, but at least answer the customer's initial concern first. I'd say the fault lies with you and not the customer in this case. |
He tried to answer the question by asking him what his criteria was for the phone. So he suggested something that checked all the boxes. You'd have a point if the conversation was
"Samsung or iPhone"
"Xperia Z5"
"What?"
"Xperia Z5, You're welcome"
There's only 2 races: White and 'Political Agenda'
2 Genders: Male and 'Political Agenda'
2 Hairstyles for female characters: Long and 'Political Agenda'
2 Sexualities: Straight and 'Political Agenda'
