30-day refund (physical and digital) becomes law in the UK

[Teeqoz]

AbbathTheGrim said:

Teeqoz said:

What does faulty imply though, when it comes to games? Does the game have to be absolutely glitch-free to not be faulty? Or does it have to be playable?

There is this part in the first link:

The Consumer Rights Act says that goods

• must be of satisfactory quality, based on what a reasonable person would expect, taking into account the price
• must be fit for purpose. If the consumer has a particular purpose in mind, he or she should make that clear
• must meet the expectations of the consumer

Too vague. "Must meet the expectations of the consumer"; what if I expect a glitch free game from whatever, then I buy the game, complete it within 30 days then ask for a refund because it had some random bugs?

"Must be of satisfactory quality, based on what a reasonable person would expect"

How do you define satisfactory quality?