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we just need a big bold disclaimer on the software totals values stating that they are most likely inaccurate, and blame it all on digital and the platform holders/publishers not being transparent about digital sales.

The hardware totals I feel are more reliable, but still I consider them a "rough guide" to what the true values actually are, I wouldn't for example, bet any money on them being within 100,000 of actual, real totals at any given time.