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I bought The Boy the new 3ds XL for his birthday.  Before I gave it to him I bought a larger 16 gig MicroSD card. I figured I'd get that installed first and charge his battery all the way up so that he could tear into playing from the time I handed it to him.  I will say it first, it was operator error that caused the issue.  I forgot to remove the stylus before removing the back plate to get to the MicroSD card. It bent the really thin plastic of the back plate causing the corner where the power button is to no longer rest snug against the rest of the device and stick on the power button.  I was not happy.  Luckily Walmart was still willing to exchange it for me and allowed me to swap out my charged battery in the first unit to the new unit. Again this was my fault it got bent but damn it was easy to do. Anyone else have a gripe about the build quality?