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DanRybacki said:

They'd trebled their sales and won the two biggest markets. Putting up that much of a fight against the PS2's successor they had every right to be arrogant. 

That was in no small part due to all of the missteps Sony made with the PS2's successor. And then Microsoft went and made the same mistake as Sony by trying to dictate to consumers what they want rather than listening to what they actually want.

It's odd to think that one earns the right to be arrogant. Arrogance is always a mistake, but sometimes it is an understandable one. In this case I just don't see it. Even at its peak Xbox remained largely an Anglosphere phenomenon, leaving Microsoft with a lot of room for improvement still. Now they'll have to work their asses off just to get back to where they once were.