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Tachikoma said:

pugglys getting the other end of the stick.. fjrst time ive seen your own turn on you, byt its the first time ive seen you criticise ms for anything too.

 

reality is,  ms,  sony and nintendo all have terrible support,  with ms and sony you occasionally get slmeone who actually tries to help and isnt on their period emotionally,  or someone who really needs the toilet so ignores the *run you around the houses to avoid costing the company money* rulebook and just gets shit done,  but from experience you have a 70% chance with both on being handed off to someone who is quite happy to waste your time and his/hers patronising you with questions like "is the console plugged in". 

 

Nintendo support has been the worst offender in my experience,  when my wiiU eject mech stopped working,  after repeatedly telling the staff that the game i put in was showing up on the dash but not ejecting they actually asked "is there a game inserted,  can you put another disk in?" 

Well i don't mind some useless tech support if its just a little while. But this was my second time contacting them and their solutions were do everything again. They don't listen to your specific problem. They rather spend hours trying the same crap to waste time. They're littlerally just trying to waste time in my opinion.

Also, its a 45GB download. So that means I'd have to let it download again, thus contacting them a third time when the same solutions didn't work.

I've worked customer support before. That's awful customer service and quite frankly they were rude before I was. That made going off on them easier.



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