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Abaddon said:

First of all I would like to say that being sarcastic and offensive doesnt helplp someone who's job is to deal with you either for his part.

Secondly you are being a smartass to him when MS is a publisher and bot the developer like you so wrongly "inform" him.

Lastly I would love to see the start of the convo as in why he thought you meant an older Halo game developed by Bungie ( not MS ). Since so far you were the onlyone incorrect in what you pasted on here... You never know :)

It helped me, because it got him to wrap up the useless troubleshooting. What you don't see is over an hour of bullshit I already did the day before with a different tech support person. Tech support should never be do the exact same trouble shooting you did yesterday.

No, 343 Studios is a MS owned, therefore MS developed! Regardless, the solution isn't a link from Bungie. That was completely usess and not releated to the problem I was having. That website also directed me to MS support.

That's the thing, I contacted them twice and neither was listening to my specific problem. Their answers were "do all our basic troubleshooting again" and "your network is having an issue even though all other downloads are working fine." From my experience working customer service, that's bad cusomter service.

They weren't trying to find a solution, they just read a script and waste time. When that became clear I snapped and that finally got results.



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