| pokoko said: Not really sure why you went into jerk mode there. Yeah, they probably just typed in "halo support" in knowledge base search, which is funny, but it's not like they're trained to deal with game related questions at all. I'd say that the majority of service reps wouldn't know off-hand who developed MCC. |
I've been troubleshooting this problem for about 5 days. I've done some research about it online as well.
This was day two of getting help from MS.
They kept blaming my connection, making me do useless things even though all other downloads are working fine. They weren't listening to anything I was saying and kept giving me useless help. He sent me to Bungie's website!!!
He started talking about port forwarding and nat settings. Why would I have to do any of that for a simple download?
At some point you just get tired of this shit and have to be rude. I understand how to download a game, at some point they need to admit something is wrong on thier side or with the machine. Having me repeat the same basic troubleshooting MULTIPLE TIMES was going nowhere.
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