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Neodegenerate said:

Same way it works in any other game that has integrated voice with matchmaking.  I'll put it in steps for ya

Step 1: start matchmaking

Step 2: get into game once matchmaking complete

Step 3: say hello

Step 4: assess if you would want to play with person again based on small talk and skill levels

Step 5: send friend request

Step 6: play together again later

Yeap but that didn't happen in most of games... you didn't even talk with the guys in the matchmaking... just play like they are bots.

That is how it worked for me in all others game I played... when I needed to talk with somebody  I used text chat instead voice.