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| flagstaad said: Customers have the right to whine and complain if they actually buy the stuff, if the X1 or PS4 customers start whinning Ubisoft will be there first hand trying to solve their problem and reduce the outburst, if the only thing you do is whinne nobody will pay you any attention. Let me show you something...
And even I don't think we deserve to whinne and complain, because the ones who buy are not enough to matter. |
No look up business you the buiness are trying to get their money, they do not owe you jack as you're pitching a sale to them not vice versa, if a consumer hears that the version will be missing certain features they can complain and whine, if a version is delayed until much later they can complain and whine, if the company approaches the consumers in a way that makes them happy they can complain why? Because at the end of the day you as the business need their money and this is what's lost in gaming and why some people are starting to feel it's on a self destructive path, it's why MS dropped all the X1 BS before launch because the consumer is number 1 no matter who your company is or how big their brand is.
They don't have to buy your game to have the right to complain that's a sad view the industry wants to tell itself, things like gamergate highlight the loss of respect this industry has for those who put them where they are and it's scary as pride comes before a fall and it's dangerously similar to the attitudes before each crash. What consumers look at is consistency and non of these companies are showing them that except for the first party which is why only the latter is getting sales, if you make a mistake and cock up development like they did with WD and get upset because of what people start saying then too bad mistakes get punished and criticism is what keeps people on their toes.
What you're saying is akin to a person at a market stand telling people not to criticize him despite the fact that his products on display do not look appealing, business doesn't work that way bad handling of that sort is what's known in business as devaluing your own product and gaming companies are doing it more often look at EA's recent run for reference.
