pokoko on 06 September 2014
"They are more than a decade behind the curve, and they are so insular that there is no desire internally to learn from others."
He's absolutely and completely right about that part. It's obvious they have not been watching the rest of the industry and they're on the verge of being left behind in a lot of areas. That kind of approach won't work over the long term. It's a global market but they barely seem to be aware of anything outside Japan.
