Landguy on 20 August 2014
I used to run Best Buy Stores about 15 years ago. More than once, I was caught off guard by an employee or customer who just went batshit crazy over something seemingly small. Usually a few minutes later, I always felt a little weird once I had a chance to digest what just happened. It seemed almost like a little bit of shock took hold. Sounds like you handled it the best possible way you could at the time. Some people can't help themselves and you can't let them get to you.
It is near the end of the end....
