Aura7541 said:
Here's a better analogy. I and another person come across two paths. One is longer, but perfectly safe while the other is much shorter, but extremely dangerous. I decide to take the shorter route, but the other person tells me, "No, don't go that way. You'll get mauled! Take the longer route." I will retort, "Screw that! What do you know?" and take the shortcut. Moments later, I come back with cuts, bruises, and several rips on my clothes. "Um... On second thought... Let's take the other route," I say feebly. Would you call that listening? The lesson of the day is that truly listening to consumers' demands is when you listen to them the first time, not the hundredth. |
I like your analogy but for one part. You would never actually get to go down the short path. Just before you go that route, someone comes back from the short path and tells you that it is the wrong choice.
Even better would be you built the short path and put up a sign that says, this will get you to nirvana in 1 day. You describe what you have to do in order to go down this short path. You need to swim through a river filled with piranha, fight a tiger, cross a chasm on a old rope, climb an active volcano.
Someone else builds a path that is the same thing you have walked for years. There is nothing new or different and its safe with no guess about the future.
Before anyone can actually go down your path they complain constantly that your path is fraught with way to much risk without any guarantee of the reward you present. Since most people have decided to go the long and known path you have a decision to give people what they ask or risk losing them for a more risky vision.