The Xbox One: A Lying Failure Machine

[Machiavellian]

Aura7541 said:

Machiavellian said:

Aura7541 said:

Slade6alpha said:
Kinda get the damned they do and damned if they don't idea here. People didn't like the original Xbox One with the DRM, anti used games etc. They reverse it and people still complain.

Well, Jim isn't really complaining about the reversals or that MS didn't do enough. He's complaining about how MS didn't apologize to the consumers for the policies the company was trying to force upon them.

Why would MS need to apologize.  The X1 is a product not some type of institution.  Consumers were never forced to do anything because they have the right to not purchase the device.

Because saying "I'm sorry" only takes a second. Why they can't go out of their way to spend a single second to apologize makes me rub my temples.

I am still not getting it.  MS had a plan for a product.  People stated that the product as it is will not get them their money.  MS changed the product to meet customer demand.  Why would a corporation be sorry, thats a personal type of thing.  Actually there was nothing wrong with MS original vision, it was flawed and incomplete probably because Sony forced them to market to early.

 

It just seem crazy to me to think of a corporation as a person.  I do not need a corporation to say they are sorry for a flawed dream, instead I need them to make a product I want to purchase.  The word sorry is interesting when you work in a customer facing part of a business. I actually had classes on the way to say you are sorry but not to accept blame.  I am not going to go into that whole bit but sorry means nothing when it comes from a corporation.  Only actions are relevant.