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QuintonMcLeod said:


I'd argue that they still didn't figure it out yet.

Hideo Baba said it himself that the Symphonia series was their most successful series ever in the West:

http://www.nintendolife.com/news/2013/04/tales_of_symphonia_is_the_most_successful_series_entry_in_the_west_says_producer

And yet Namco refuses to release this series on Nintendo systems, despite how much more successful it sells here in the West. 

Umm, Nintendo systems got five tales games last generation, including a Symphonia.  That one didn't sell particularly well in the west, and in general they sold better on Playstation platforms.  Better question is why the PS3 got snubbed for so long when the ports of Vesperia and Graces managed to outsell the originals in Japan.