| d21lewis said: So my Sony experiences aren't as bad as they sound. And as far as customer service goes, I guess it's the luck of the draw. I got hot sounding women that knew a lot when I called Micrsoft and some dude when I called Sony. I guess it's easy to base our opinion of the entire customer service dept. on our experiences with one person. Like with any profession, there's good and bad and people that need to be fired. |
That's true, but it wasn't the people on the phone which made my experience so bad (except maybe for the wheel). It's the fact that MS refused to fix my console multiple times when the warranty was ending, refused to fix my 2 year old steering wheel (even if I paid for a part), and even sent me a broken console to replace mine... :-/
Plus ontop of that, I feel MS consoles are just not reliable in the first place. Sony isn't perfect either, that's why I'm waiting a couple years before I buy a PS4. XB1....... I already said what I need from MS before I buy.
WiiU I plan to get later this year, Nintendo's never let me down (console-wise).
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