Why I Returned The Xbox One

[Michael-5]

kowenicki said:

Michael-5 said:

I bought the store warranty before MS extended their warranty to 3 years. Glad I did, had I not I'd have to had boughten a second console.

MS doesn't send "new" consoles to replace old ones unless you specifically ask for one (which I did the 2nd time they replaced my console). They sent you a refurbished unit.  (1).

Bought my 360 in 2007, so all this happened in 2007-2010. MS replaces your console with the high fail rate first gen console, not the HDMI console (even if you ask for it), so.... :-/ Complete shit service, all in an effort to reduce fail rate #'s. Thing is, except for the 1st console to break, my other systems didn't have RRoD. One just wouldn't play online/DLC, the other kept freezing (and was likely on its way to RRoD)

My 4th console right now, does freeze ocassionally. That last UI update bricked the console for a week, but then it started booting again. I might have to buy a 5th console, might not, but I am buying all my leftover multiplatform games on PS3 in fear of it breaking. Only have a handful of exclusives left to beat.

After all the shit I went through with my 360 I can tell you that I agree with this video. Not going to buy an XB1 until they

-Make a Kinect Free Model (Can't even use Kinect in my small apartment)
-Release Halo or an exclusive worth owning the system for
-3 years to se how reliability holds up, maybe get a Slim model as I hear the current console is massive.  (2)

Same with PS4, I've had 1st gen PS1-3's all break on me, but all my PS consoles were launch models, which are the least reliable, and they still lasted 5/8/5 years respectively (My 1st PS3 was a refurbished launch model which I bought off a friend). Not getting a PS4 for a year or two.

1.  Nonsense.  I didnt ask for a new console but I got a brand new console.  I know, because I checked.

2.  You wont be buying a ONE then... your loss.

Your experience isnt typical imo.  I  had great service from MS on the one occasion I used them.

 

1. How exactly did you check? This is what microsoft told me, I know my first console was used because it had black scuff marks on the outside, and I asked why they sent me a refurbihed console.

2. I think one day they will make a Kinect free system. If not, my PC is about as powerful as the XB1, so I won't be missing out on much.

endimion said:
anyway even my 3, 360's never RRoD and the first got bought january after launch.... the disc drive died on the first one maybe 3 years later I can't recall.... got it replaced by a new one was planning to refurb the old one but got robbed before that (sucks for the burglar he took the fucked one lol), and then I got a slim when it released... 


got an issue with the Kinect on Xbox one that I shipped from the US and got it replaced free in 4 days with the European Customer service no question asked and my warranty on my new Kinect has been reset to the new date....

1. If you had a working 360, why did you replace it with a slim one (burglar stole a broken system).

2. Still, the fact that your XB1 already had a malfuction, causing you to replace your Kinect. Doesn't that bug you? I mean yes issues do happen with consoles within warranty, but I keep hearing a lot of XB1's already being sent for repairs. PS4 too, Sony isn't perfect, but Nintendo . Never had an issue (but I did hear some people had disk issues with their Wii's/WiiU's).