IsawYoshi said:
Nope, Telenor. I don't think you can find any better where I live (Nordfjord). |
I see. I know there have been issues with Get and Canal Digital, they often sell more bandwidth from individual centrals than they can actually, technically offer at stable rates (the same issue occurrs when the distance is too great, at least with ADSL, as it runs signals with heavy transmit loss). The salesmen are asked to fill a quota in a given area to justify the cost of the central (which is hired from Telenor in CD's case) and sometimes they sell more than the central capacity can handle, this is especially true in areas where several or many customers opt for a speed that lies somewhat or high above the average; the quota and customer number are calculated as "average" customers, so upgrading the speed will cause anomalies. The worst bits are in times with high traffic, naturally.
Another known issue is that some centrals refresh and re-run the IP's every week, every month or even every day, that could very well be your issue here since it happens at a given time every day, and the odds of that also increase if you live in a remote area or a place that is otherwise more prone to fault and less likely to quickly get technicians or repairmen in place. I believe it could be Windows 8 not functioning very well with the drivers of the modem or acting up with the router, the latency loss while undergoing the IP checks and/or refresh could cause a momentary wave of disturbance that the modem and laptop in tandem perceive as a software issue, while the problem itself does not persist long enough or make a big enough impact to register as an actual system fault, so it likely won't show up on any reports for debug or registry logs.
Hard to say without actually witnessing the problem first-hand but I would send an e-mail to them and notify them of your troubles and ask if and how often and when they run IP checks/refresh.
PS: You live in the most gorgeous county in Norway! 
