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Not evil, just stupid (or lazy). And greedy, depending on how you look at it. If you trade in your games and stuff to Gamestop, you're either stupid or lazy because you'd probably get a decent price on eBay or something instead of the rip-off you get at Gamestop. The greedy part comes in the form of greedy Gamestop.

As long as you use the system while you have alternatives, there isn't much reason to complain about the system being the way it is. By using the system, you are giving your acceptance, even if you don't like it.

Oh, the question. Yes, Gamestop is abusing the situation. People want to get money for the games they don't care for anymore, even if the sum is small, because it's still something, and they want to buy cheaper games, even if they're only a little bit cheaper. Gamestop takes advantage of the situation because the market allows it to.