Euphoria14 said: Someone else also mentioned how Sony tech support said they had a waiting line of 800 calls about DOA consoles. Even then, if we bumped it up to 1,000 consoles DOA it would only be a 0.1% failure rate. Bump it to 10,000 consoles DOA and you're talking only 1%. |
I don't believe that for a second though. First of all, I find it hard to believe the Customer Service Rep would be discussing numbers. Secondly, if they were that backed up I doubt the rep would be having a casual conversation with someone about the numbers