GameStop manager threatens to release angry customer's details over GTA V issue, gets fired

[Euphoria14]

Max King of the Wild said:

First of all there was an issue before the video starts. Hence the video being taken. Secondly you cant dedicate your time to a problematic customer when there is a sllew of other people behond them. For a person like that the best thing to do is complete the transaction as quickly as possible and send them on thoer way. You cant just spend your time begging for the customers business and you cant just ignore the customer. Her responses up till he walked away were fine.

Your responsibility is to help the customer at the counter. You don't rush them. She wasn't the only person working that night. If the line was truly an issue she should have had another employee work a register.

She was the manager and she clearly wasn't fit for the position as she handle everything in that situation wrong.

 

@Italized

I agree, which is why she should have cut the sarcasm, responded politely regardless of his attitude and then when he walked away began helping the next customer instead of acting like a total bufoon.

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Also, her comments before he left were not fine. Even I would have been very annoyed. However, with that being said, he seemed to be willing to let it go until she went into total dummy mode. She was acting like a high school student trying to show off in front of the class.

There is no way possible to make her seem as if she did nothing wrong here. Supposedly this wasn't even her first issue.