GameStop manager threatens to release angry customer's details over GTA V issue, gets fired

[Euphoria14]

Max King of the Wild said:

Fusioncode said:
"We have his business card you guys want to email him and thank him for holding up the line?"

That doesn't sound insulting to you? The whole time she was speaking to him it was in this sarcastic, condescending tone.

Again the only real response to him was exactly what she said. "Youre very welcome" is about the only thing you can say to thank you and he escalated it by trying to call her out and saying he doubted it and was never going there again due to a policy she has no control over and a very reasonable on at that. And again, "sorry to hear that we appreciate your business" is the only real thing you can say to that. They are generic response you are told to give to a customer like that.

She was speaking to his in an incredibly sarcastic tone the entire time. Plenty of people would have become very annoyed.

There is an expectation of proper business ediquette when you walk into any establishment. Whether right or wrong nobody speaks to a customer that way. That is a fantastic way to lose business.

If she hasn't already been, she should no doubt be fired. She embarrassed not only her co-workers that night but also ownership as she is a reflection of that Gamestop.