| NobleTeam360 said: From past retail experience I've had if you can tell the guy is over 17 or 18 then you don't need to ask for an ID. So the manager was just trying to be a bitch just like most Gamestop mangers do. |
If the guy was picking up a preorder, then he needed to bring photo ID no matter what. That's store policy. She was being a bitch because she escalated the scene by dissing him on his way out, threatening to give out his personal info to other customers, pandering to the camera and high-fiving the guy recording it, and refusing to give her full name when the problem customer demanded it. None of that was acceptable, and she deserved to lose her job.







