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fordy said:

As I mention before, they started off with a vision for a next generation, most likely one not so reliant on physical media, and they tried their best to stick with it, even though as time went on, they probably started to come more and more to the realisation that it couldn't work, but still tried to stick with it, and that's where I think they crossed the line. Was it arrogant? It could be seen that way. Probably not as clear as other cases (though the "No internet? Buy a 360" WAS definately an arrogant "dig your heels in" statement).

Do I think it's wrong to think that Microsoft went the direct "fuck you" route? Absolutely. I'd put it more of them thinking too much on one side without enough thought put into the other side (their idea would have been that developers are happy with the DRM and consumers would be happy with the convenience of not constantly requiring the physical media that the game came one, so everybody's happy, right?)

I guess we're maybe agreeing in the main while disagreeing on the finer points. You just attribute it to incompetence or a vision that got away from them somehow while I attribute it to not giving consideration to anything other than what's good for Microsoft. I don't think Microsoft intended to fuck people over, or felt like they were fucking people over, or that they're a bunch of evil sorcerers conspiring in their dark tower to enslave mankind with their shitty DRM. I just think they simply don't care about consumers at all, as evidenced by the fact that they didn't manage to articulate one single benefit to the consumers that resulted from any one of their new policies. Not a one.

Basically, they thought about what they'd like to do and then half-assedly tried to slap together a PR message to sell it to people, but fortunately everyone (or most everyone) saw it for the glitter-covered turd that it was.