No 'Red Ring Of Death'-style disasters for Xbox One, says Microsoft

[Michael-5]

Adinnieken said:

Michael-5 said:

Still, that's terrible. If I had a car that was making transmission noises, and they just changed the clutch that would be the same situation as what Microsoft did.

However I can't compare MS to anyone else, never had a Nintendo break, and my Sony's broke well after warrenty.

What I can say though is Microsoft's lacks a strong will to preserve their products. I have 2 Microsoft Brand Race Wheels which were sold at retailer for about 2 years (2007-2009). In 2009 my dog chewed the power cable to one of those wheels, and only a couple months after the product was discontinued, MS completly stopped carrying replacement power cables. It's one thing to keep a product on the shelf for such a short period of time, but to completely stop stocking replacement power cables? Owning a Microsoft product feels worse then owning a Pontiac, at least you can go to a Chevy dealer and have your Pontiac fixed, and Pontiac was dissolved, MS is not!

By comparision, I lost a power cable to my SNES console back in 2004. Turns out the replacement power cable to the Gamecube is backward compatible to the NES, SNES, and N64 (just have to remove the adaptor for N64/GCN). I also lost the stylus to my original DS, and I ordered a new one from Nintendo just this year.

Microsofts Quality Care, and Customer Support, are just garbage. I've never heard of a company who is known to replace systems with brocken systems, and discontinue selling replacement power cables to products two months after the product was discontinued.

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You're just reminding me about MS shotty practices, and make me want to own a Xbone less and less now...

Interesting, but horrible analogy.  My 1984 Oldsmobile Firenza had a 1.8L Inline-4 cyclinder engine that was imported from Brazil.

GM knew it leaked oil before they started using it the American products.  Yet they still used the engine.  How do I know this?  Because one of the sons of a life-long friend of the family worked for GM.  So did his father in-law, who specifically worked on the project.  GM didn't offer anything.  I could do the repairs myself though.  Yay for me.  Not only that, but the doors were of such poor design that within a few years they began rusting because the drip holes in the door got clogged.  In the 20 some years the car existed, GM never re-engineered the doors so the drip holes wouldn't clog.  Which is why every J-Body GM car has rusted doors.

Which cord did your dog chew through?  The cord from the wall to the power brick of the cord attached to the power brick?  The power brick you can get from Amazon.com, the cord to the power brick is a common cord.  The same cord that'll be used for the Xbox One.  If you have a RadioShack nearby, off the top of my head it's either a 61-210 or a 61-212.

So, two seconds of searching on Amazon for your power brick.  As for your AC power cord, a stop to RadioShack will likely take care of your problems.  You can also contact Microsoft for replacement parts.

Okay, I won't argue GM cars are pretty bad too, lol. My parents had an old GM, dunno which one exactly, whatever came before the cavilier, and the engine blew at 75,000km (45,000 miles). We got a new engine in it, and it made it over 200,000km (combined) in the end, but yea. Dodge is worse though, those caravans break torque converter solenoids almost as fast as they wear out tires.

Compare that to my sisters BMW 318, it went to 290,000km (165,000 miles) or my friends Toyota Tacoma which has over 200,000 miles (320,000km) and it runs fine.

Let's just agree that American products, of all sorts, are not known for reliability....

As for the power cable, he chewed the part with a power brick, and I know you can get a knock off brand cable, I ended up doing that. However the wheel is designed only to accept MS brand adaptors. I got the right specs, the exact same end, amperage, and voltage, and it didn't work on my wheel, yet it worked on another appliance with the same specs. I dunno how companies do this, my dell laptop power cable also broke, and I got an after market one, but it wouldn't charge my battery (computer recognized it was after market and warned me), so I ended up buying a dell cable.

Also when I was looking for a MS brand power cable, I did contact MS, and they told me that they don't stock supplies for discontinued products. I said that above. The only advice that gave me was to buy a completely new steering wheel off eBay or something, and I didn't want to spend around $100 with shipping for a replacement wheel.

Now the wheel doesn't work at all, it won't even accept the MS brand charger which I have with my second wheel (I have 2 wheels).

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Anyway, you won't change my mind, in my experience MS customer service was really bad. How do you not stock old power supplies, and make a product which doesn't accept aftermarket power adaptors?