Gunman121 said:
You're very very wrong. Give it a try, go buy a game from gamestop. Open it and play it. After a day, try and return a open game and get $60 back. You will not.
The game also is not broken. the point about custom software is that you violated terms of refund. The fact is though my point was still to _fair_ to the customer. He didn't violate the refund terms, he never actually qualified for a refund.
I'm going to sound grouchy, but get over the sensationalist entitlement. It's a fair point to be annoyed about online drm... That is entirely valid.
It is not valid to jump over EA, over this guys rant. He never qualified for a refund, the game is not defective, and he comes off as an entitled-prick.
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1) I'd get another game. Same difference. Point is I'd get to keep the value of my money in a different product.
2) can they play the game? No. Then its broken.
3) He should qualify for a refund because EA is not holding up their part of the contract. They have not delivered a working product on the date they said it would work.
EA made a promise when they took his pre-order. That promise said they'd deliver the game he was saying he was buying. They instead gave him a worthless download. All of them who don't want to wait, should be allowed refunds minus their pre-order bonuses if applicable. This not expecting anything beyond what is appropriate consumer protections.
