Is the SimCity fiasco putting you off buying the game or other EA products?

[mjk45]

Arcturus said:

radishhead said:

- Users threatened with bans for requesting refunds

I'm not trying to defend EA here but if you read the conversion in the screen capture you had posted here before, the EA support rep was not threatening a ban for simply requesting a refund. He was threatening a ban if the customer were to go through their bank to have a chargeback done on the purchase.

The trouble with that is he didn't threaten him with a ban straight after he mention going through the bank for a refund the conversation continued , then he threatened him.