I hate Origin with a passion, had the misfortune of being forced into it by purchasing Battlefield 3. Server issues, browser based bullshit service, high prices, poor maintenance and impossible to reach customer service. They have disabled their tech support e-mail, all you can do is send a request through their IM service bullshit or wait for "live chat" help, where they're actually using other gamers as help as well as a few other morons...
Their tech support consists of mostly other gamer, taste that sentence for a bit if you would. The live chat feautre is often something you have one hour + in waiting time with before anyone has time to answer you.
This is why I want to be able to send an e-mail.
How about phone? Nope, domestic number disabled and foreign numbers cost over 1$ per minute and have an average waiting time of over 40 minutes per call, on top is the added cost of the conversation itself, often with a person who doesn't have a clue about the products, they're simply instructed to feed certain lines and given only very base knowledge of the subjects at hand.
Origin also insists that I re-install the browser plug-in every now and then, even if there has been no update. Oh, and when there's updates its the same. Punkbuster also crashes all the time and I get kicked out of servers or experience periods where I simply can't join any games at all for hours on end.
All in all, Origin is shit, a pale and tragic shadow of Steam. I purchase all my games on Steam or GOG and will probably only buy Battlefield 4 for Origin, I refuse to get anything else that forces me to use their crap service.
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