For 3 generations of game consoles, more than a decade and a half, Sony stuck with identically shaped conrollers. The only major change was the addition of 2 analog sticks in 1997; since then its shape (not function) has remained nearly identical.
Personally, I'm fine with the basic shape of the controller, but I've never been a fan of the d-pad (which was given its shape because back in the 1990s Nintendo held a (now expired) patent on cross-shaped d-pads). It's uncomfortable to use and hurts your thumb after extended play. For this reason, I've been using d-pad covers for years. I'd like for Sony to finally wake up in this regard and at least redesign the d-pad to be more ergonomic, preferrably like the one Sega Saturn had (aka. the best d-pad ever made):
Furthermore, I'd like triggers more closely resembling the ones of Sega Dreamcast and Xbox 360.
What about you? Think it's time for a change?
"Well certainly with the Xbox 360, we had some challenges at the launch. Once we identified that we took control of it. We wanted to do it right by our customers. Our customers are very important to us." -Larry "Major Nelson" Hryb (10/2013). Note: RRoD was fixed with the Jasper-revision 3 years after the launch of 360
"People don't pay attention to a lot of the details."-Yusuf Mehdi explaining why Xbone DRM scheme would succeed
"Fortunately we have a product for people who aren't able to get some form of connectivity; it's called Xbox 360,”-Don Mattrick
"The region locking of the 3DS wasn't done for profits on games"-MDMAlliance
